Last updated August 18, 2026.
We collect information you provide directly to us — including name, email, phone, company, and GST number submitted through our contact and quote-request forms, catalog download requests, and our on-site chat assistant. We do not require an account to browse our site or request a quote.
We use this information to respond to enquiries and quote requests, send the catalog or information requested, and provide follow-up support. We do not use it for automated decision-making, profiling, or targeted advertising.
We do not sell, rent, or trade your personal information. We share it only with service providers who help operate our business (such as our transactional email provider), logistics partners for order delivery, and legal or regulatory authorities where required by law.